Pricing
B2B or D2C. Orders or GMV. ARR-driven subscription businesses.
Marketplaces and hybrids. If your business doesn't fit a traditional commerce model — same, neither do we. Pick the metric you actually grow on, and we'll build pricing that mirrors it.
Most customers fall into one of two pricing models — annual GMV or annual order volume. If your business measures success differently — ARR, active subscriptions, number of storefronts in a B2B2C network — we'll build pricing that mirrors it. And we don't hide cost anywhere else — no support upcharges or no per-user fees.
Distributors, manufacturers, marketplaces, and B2B2C networks.
Includes: Search, Visual Builder and CMS, Front End Hosting, Product Experience Manager, Promotions Builder, Composer, Commerce Extensions
Direct-to-consumer brands, multi-brand portfolios, and high-volume retail.
Subscription businesses, dealer networks, marketplaces, and hybrids that don't fit a traditional shape.
We'll come back in 24 hours with real numbers.
Want only specific modules instead of the full platform? Tell us which ones — pricing scales accordingly. Multi-year terms unlock our best rates.
Use the whole platform, or just the pieces you need. Elastic Path is modular by design — every capability lives behind a clean API, so you can adopt the parts you need today and add more as you grow. Whichever shape that takes, you get the same platform, the same SLAs, the same support, and continued pricing transparency. Add modules as you grow and you'll always see the math up front.
Account hierarchies. Quoting. Pricebooks. Subscriptions. Rule-based catalogs. Dynamic bundles. B2B2C. Commerce extensions. Self-service buyer tools. Promotions. Search. Visual Builder + CMS. Intelligent Commerce (MCP servers, AI storefront builder, semantic search).
Other platforms hide cost behind a sales call. We show our math. Below, what we publish — and what they don't.
Comparison reflects publicly available pricing and documentation as of May 2026.
The only priced add-on beyond the platform is Subscriptions + Entitlements — and it's only added if your business model needs it.
Flexible billing models, recurring revenue management, lifecycle workflows, plan-based promotions, and self-service portal APIs. Added on top of platform pricing when you need it.
"GMV up 100% post-replatform. We launched a new country in under three weeks."
"7x faster configure-to-quote. 40% drop in cart abandonment. 15% lift in conversion."
"33% revenue growth. 60% higher AOV. 12-month implementation."
Then we don't price you on GMV or order volume. Most customers land cleanly on one of the two — but if you're a distributor running a B2B2C dealer network priced by storefront count, a subscription business priced on active subs, or something we haven't seen before, talk to us. We'll build a pricing model that mirrors how you measure success.
Because every real launch needs them. We bundle them in at the entry tier so you can see the real cost of going live — no hidden line items, no "we'll talk about it later." Already running your own search, Visual Builder + CMS, or Front End Hosting? Talk to us — we're happy to swap those out and re-price.
Yes. Every customer gets the same 30ms average API performance, the same 99.999% uptime track record, the same 24/7 global support, and the same dedicated CSM — regardless of tier. We don't sell a "premium support" upsell because we don't think your platform should hold its SLA hostage.
No. Unlimited business users, unlimited storefronts, unlimited price books, unlimited brands. We don't meter and we don't charge per seat.
That depends on your integration footprint and timeline. We scope it together, separately from the platform fee, and we include 40 hours of expert services in Year 1 to get you moving.
Annual minimum. Multi-year terms unlock our best pricing. Most customers choose three years.
Yes — and your rate improves as you do. Higher commitment lowers your cost per order or share of GMV.
We'll come back in 24 hours with a real pricing model — one that tracks how you actually grow, with the support, SLAs, and CSM your other platforms charge extra for already included.